Stay Terms and Conditions

Welcome to Stay. These Terms and Conditions govern your use of our website, games, and services at Stay Casino. By registering an account, accessing our platform, or using any of our features, you agree to be bound by these terms in full. We encourage you to read this document carefully before you begin playing, as it outlines your rights and obligations as a player, as well as our responsibilities as the operator.

Acceptance of Terms

By creating an account with us, you confirm that you have read, understood, and agreed to these Terms and Conditions, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must not use our services. We reserve the right to amend these terms at any time, and continued use of our platform after changes are published constitutes your acceptance of the updated terms.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. We operate under a Curaçao license and welcome players from Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia. However, we do not accept registrations from restricted territories, including but not limited to the United States, United Kingdom, Spain, France, and several other listed countries. It is your responsibility to ensure that online gambling is legal in your location before registering.

• You must provide accurate, current, and complete information during registration
• You are permitted to hold only one account with us
• We may request identity verification documents at any stage
• You must not use a VPN to bypass our geographic restrictions, as this may lead to confiscation of winnings

Account Security

You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access to your account, you must notify our support team immediately via email or LiveChat. We are not liable for losses resulting from your failure to secure your account information.

Deposits and Withdrawals

At Stay, we offer a variety of deposit methods, including Mastercard, Visa, Maestro, Neosurf, ApplePay, MiFinity, Jet, and CoinsPaid. The minimum deposit amount is A$20, and the minimum withdrawal amount is also A$20. Our supported currencies include EUR, USD, CAD, AUD, NZD, NOK, and several cryptocurrencies such as BTC, ETH, and USDT. Withdrawal requests are processed through Bank Transfer, MiFinity, or CoinsPaid.

Our withdrawal limits are set at €4,000 per day, €10,000 per week, and €30,000 per month, or their equivalents in your chosen currency. Processing times vary depending on your chosen method: eWallet withdrawals are typically completed within 0-1 hours, card payments take 24-72 hours, and bank transfers may take 5-7 business days. Pending time before processing begins can range from 1 to 72 hours depending on verification status and whether it is your first cashout.

Bonuses and Promotions

Here at Stay Casino, we provide a generous Welcome Package worth up to A$5,000 plus 350 Free Spins, distributed across your first six deposits. Each welcome bonus requires a minimum deposit of A$30. We also offer a VIP Welcome Pack valued at A$50,000 plus 780 Free Spins for qualifying high-roller deposits, along with ongoing promotions such as our Unlimited Free Spin Tuesday, Weekend Reload Bonus, Birthday Bonus, tournaments, lottery draws, our Unique Event Calendar, Fortune Wheel, and weekly cashback.

All bonus offers are subject to specific wagering requirements, minimum deposit thresholds, and time limits for activation and use, as detailed on our promotions pages. We reserve the right to modify, cancel, or withdraw any promotional offer at our discretion, and to refuse or void bonuses in cases of suspected abuse, bonus hunting, or violation of these terms.

• You must meet the wagering requirement before withdrawing bonus-related winnings
• Free Spins and bonus funds must be used within the specified validity period
• We may request proof of deposit and identity before releasing bonus winnings
• Multiple accounts created to claim bonuses repeatedly will be considered fraudulent

Games and Fair Play

Our Stay Casino platform features over 9,000 slots, 500+ live games, and 800+ jackpot titles supplied by leading providers such as Pragmatic Play, Yggdrasil, Push Gaming, Playson, and many others. Our live casino games are powered by Lucky Streak and Vivo Gaming. All games undergo regular testing to ensure fairness and random outcomes. We do not guarantee any specific win rate, and all gameplay results are final once confirmed by our system.

Technical Issues

In the event of a technical malfunction, disconnection, or software error, we reserve the right to void any affected bets or winnings. We are not responsible for losses resulting from internet connectivity issues on your end, though we strive to maintain a stable and secure gaming environment across desktop and mobile versions.

Responsible Gambling

We are committed to promoting responsible gaming practices. If you feel that your gambling habits are becoming problematic, we encourage you to use our self-exclusion tools, deposit limits, and cooling-off periods, which are accessible through your account settings. Our support team is available 24/7 via LiveChat and email to assist you with any concerns regarding responsible play.

Account Suspension and Termination

We reserve the right to suspend, restrict, or permanently close your account if we suspect fraudulent activity, breach of these terms, use of prohibited software, or violation of our geographic restrictions. In such cases, we may withhold winnings pending investigation. You may also request closure of your account at any time by contacting our support team.

Limitation of Liability

To the fullest extent permitted by law, we shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability, where applicable, shall not exceed the amount of your deposited funds. We do not guarantee uninterrupted access to our platform and are not responsible for third-party payment processing delays.

Intellectual Property

All content on our website, including graphics, logos, game software, and text, is the property of Stay or our licensed partners. You may not reproduce, distribute, or modify any part of our platform without prior written consent.

Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable to our Curaçao license. Any disputes arising from your use of our services should first be directed to our customer support team at support@Stay Casino.com. We aim to resolve all complaints fairly and promptly.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or operational practices. We recommend reviewing this page regularly. Your continued use of our platform after any amendments signifies your acceptance of the revised terms.

If you have any questions regarding these Terms and Conditions, please reach out to our dedicated support team, available around the clock through LiveChat or via email at support@Stay Casino.com. We are here to ensure your experience with us remains transparent, fair, and enjoyable.